Frequently Asked Questions

Browse through our website and select a vehicle. Note down its product code and e-mail to us or directly press the Inquiry button. On confirmation of the order, we shall hold that vehicle for you, meanwhile you send us payment. We shall move the shipment.

When you receive shipping documents from us, please contact your local shipping agent, he will guide you regarding the procedure of clearance in your country.

It depends upon which country you are shipping it to. It takes approximately 3 weeks to organize paper work and get the vehicle on board. Then add time on water which the vessel will take to reach at your country port. Then add unloading and customs clearance time.

Yes, we have no problem from Japan to send you as a private buyer. But you should better check your country registration law and Import & Customs Law before placing an order to us.

No, all the prices are FOB prices. Freight charges depend upon the dimensions of vehicle and port of destination. Special insurance is at the option and cost of the buyer.

FOB stands for Free On Board. This is price of vehicle only. It does not include freight, insurance and Inspection charges etc.

Our insurance cover is up to the limit which is provided by the shipping company through which we move the shipment i.e., from port of shipment to port of destination only. We can arrange any special insurance on demand of our clients and charge it separately.

There's no hidden cost involved. Total cost of the car comprised of Purchase Price + 5% Consumption Tax + Recycle Charges (if any) + Auction Fee + Local Transportation (from auction to yard) + Ocean Freight.

Normally we move our shipments without inspection but if the by-laws of your country require inspection, we arrange it on demand of our clients and charge it separately.

You should make payment through Telegraphic Transfer (TT) direct to our account in Japan. We have provided our bankers details on our website.

No, we do not accept such type of payment methods presently. We accept only TT directly to our account.

Yes, we also accept US Dollar TT directly to our account or even cash if you personally visit and pay at any one of our outlet.

Auction grade is a generic term given by Japanese Used Vehicles Auctioneers after taking full examination of the vehicle. Auction grades are normally ranging from 1.0 to 5.0 with 0.5 intervals. For details please check our website.

No, we do not provide any warranty of the vehicles supplied by us. In Japan, used vehicles bought from auctions are rated with auction grades. We report this information according to in accordance with Japanese auction level reporting, so you can easily understand the condition of the vehicle you are going to buy. But in case of any miss declaration we provide the warranty to the extent which we are covered from the auction house.

Yes, we provide this facility to our valuable clients who purchased the vehicle from us. We do not provide the parts to the person who did not buy the vehicle from us.

We export to all countries where there is legal provision to import cars from Japan is available and where we have no legal restriction to export.

We have very good relations with different shipping companies in Japan. Please write to us, we shall provide you with necessary information.

Browse the list of vehicles in the coming auctions, note down the lot numbers and send us your demanded quantity and price of specified vehicles. We shall bid your price for that specified vehicle throughout all the auctions in Japan. If your bid is successful, we shall move the shipment to you.

You can demand any kind of vehicle at any price. It is likely that you may get the desired vehicle at your required price. In this case you have to pay us only administration charges plus whatever is the original price of the vehicle.

We receive many inquiries about the prices of different models and makers of vehicles from the visitors of our website. We think that by displaying these vehicles, our visitors may have some idea about price structure and market demand.